Shiping Policy

Thank you for choosing Sweet Cents for your candle needs. We are committed to ensuring your order reaches you in a timely and efficient manner. Please review our shipping policy below:

Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment confirmation.

Shipping Rates:

  • We offer flat-rate shipping worldwide. Shipping rates will be calculated at checkout based on the destination of your order.

Shipping Times:

  • Our standard shipping method typically delivers within 5-12 business days, depending on your location. Please note that delivery times may vary due to customs processing and unforeseen circumstances.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the progress of your order using the provided tracking information.

International Shipping:

  • We proudly offer international shipping to most countries around the world. Please be aware that international orders may be subject to customs clearance procedures, which can cause delays beyond our control.

Lost or Damaged Packages:

  • Sweet Cents is not liable for any lost or damaged packages during transit. However, if your order does not arrive within the estimated delivery time or arrives damaged, please contact us immediately so we can assist you in resolving the issue.

Customs and Duties:

  • International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Please check with your country's customs office for more information on any additional charges that may apply to your order.

Questions or Concerns:

  • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact us. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.

Thank you for choosing Sweet Cents for your candle needs. We appreciate your business!

sweetcents0@gmail.com